Today at work I started a blog entry, and the whole point of it was going to be how I’m still alive, but nothing important or notable has happened, blah blah blah. And then the shit at work started. A coworker of mine used some incorrect terminology in an email. He stated that something was our “policy” but fact of the matter is, it is not policy. His supervisor was griping about the situation, and I used at as an opportunity to address something that bothers me – a lack of communication. I informed the supervisor that I also thought it was policy, and how I thought situations such as these could be avoided if there was better communication. I was interrupted by a phone call, and when I was finished the supervisor jumped on me. “Where is it stated that that’s our policy? Where? Show me? If you’re going to say it is, then prove it in writing.” I told him I had no problem in saying I was wrong, and that I can’t back it up with print, but it was something I had heard, and I was wrong. No problem saying I’m wrong. Know who has 2 thumbs and is wrong? This girl!
But I continued on how things happen without everyone knowing. Wait…not EVERYONE knowing…the people involved knowing. For example, an upgrade is being pushed out to certain employees, and if they miss the upgrade because their pc was off of if they have a laptop and it was out of the building during the time of the upgrade, then they should call my team to arrange to get the upgrade. The upgrade is slowing rolling out, so if someone calls asking for it prior to their scheduled time, we tell them to wait. A user called and said she wanted the upgrade, and I told her she’d have to wait until her group was upgraded, and she politely states that she got an email saying she should call me. In this case, she had a legitimate reason to call. She was part of a group that was upgraded…that would have been nice for me to know. Then, rather than trying to figure out what the hell she’s talking about – what email?! – I could have just given her the upgrade. Why was I the last to know?
I suppose it bothers me so much because I find it embarrassing. Why should someone else, in another department, know more about my job function than I do. And it happens constantly! My team’s name and number is dropped all the time for help with issues, but we never get a heads up. Why is it so hard to tell us?
It also drives me nuts that these things happen over and over. A coworker asked why it bothered me so much. We’re peons, we don’t have much say. Life isn’t fair, shit happens all the time. So I should settle? Just let it roll off of my back? I can’t argue with the fact that there are just some things you can’t change, but I don’t see why my requests are so unreasonable.
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